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Contact Information

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Newen Energy Tech Park, Nanshan District, Shenzhen, Guangdong 518000, China

Working Hours

Mon-Fri 9:00 AM - 6:00 PM (GMT+8)

12 Hours β€” Response TimeWe reply to all inquiries within 12 business hours.
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Mon-Fri 9:00 AM - 6:00 PM (GMT+8) β€” We reply to all inquiries within 12 business hours.

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We reply to all inquiries within 12 business hours.

Frequently Asked Questions

Frequently Asked Questions

Lithium Iron Phosphate (LiFePO4) is the safest lithium battery chemistry available. It offers 3000+ charge cycles (vs 500-1000 for standard NCM), better thermal stability, and no risk of thermal runaway. All Newen APower models (except APower 500) use LiFePO4 cells.

Yes! All Newen power stations support solar charging. The APower 1000/2000 and XPower 1000/2000 support up to 500W solar input with MPPT tracking. The APower 5000 supports up to 6000W solar input for off-grid home systems.

We offer a 2-year limited warranty on all portable power stations. The APower 5000 comes with a 3-year warranty. Extended warranty options are available for commercial customers.

Yes, we provide full OEM/ODM services including custom branding, color options, packaging design, and specification customization to meet your market requirements.

All products are manufactured in our state-of-the-art facility in China, operated by a publicly listed company with ISO 9001 certification and full CE/FCC/RoHS/UN38.3 compliance.

Visit our factory

Visit our factory

Shenzhen, Guangdong, China β€” 30 minutes from Shenzhen Bao'an International Airport. Factory audits and video tours welcome.